24 hour customer service response
You can reach our customer support team 24 hours a day by calling +86 21 5773 5262. You can also email us at support@runningsys.com .
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On-site service and support
When you need follow-up support on our equipment we will provide prompt in-house support. We can usually have a technician onsite within 24 hours.
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Installation Services
We can provide complete installation services, or only supervision support.
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Structured Training Programs
We can provide structured training courses at our factory, or onsite at your factory.
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Spare Parts
We keep critical spare parts in inventory at our plant. We can ship parts via ground, overnight and counter to counter.
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Inventory Management
Computerized inventory to check availability Point-of-use Replenishment Parts Traceability Parts Change Notification
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